To help you make the most of your August – and as you prep for Fall – Best Buy Mobile wants to help you stay connected.
Have you heard of the term “double cohort?” – if not, you’re not alone and I was definitely in that camp as well!
According to a recent survey conducted by Best Buy Mobile, only five per cent of Canadians are familiar with this term, and of those five per cent, only 31 per cent know what it actually means! See, I told you, you’re not alone!
The term double cohort is the expiration of two-year cell phone agreements in the same year as those with three-year cell phone agreements – which means an influx in consumers looking to sign contracts and upgrade to new phones! Busy times!
With the influx of Canadians now looking for the best phones and plans, Best Buy reached out to find out what’s most important to them and here’s what they found:
- More than 75 per cent of Canadians feel it is very important that their mobile retailer has their phone working when they walk out the door.
- Approximately two-thirds of Canadians think it is important that they receive help in setting up their phone to suit their needs.
- Over two-thirds of Canadians feel it’s important that their mobile retailer offers them impartial and informed advice.
Yes, Yes, and more Yes to these! I completely agree on all accounts. Especially for those first time phone buyers or less than techy people. So you bought yourself a mobile phone, now what? Everyone should be able to walk out of the store with their phone ready to go and with an understanding of how to use it.
Best Buy Mobile offers non-partisan advice to help customers choose the best carrier and plan to suit their needs and ensure their phone is fully set up when they walk out the door! Canadians can stop by a Best Buy Mobile for a free consultation to review their plan and find out whether they can benefit from the new wireless code and receive a free upgrade.
When I look for a phone, I always consider the camera in the phone and how easy it is to use.
the price of the plan and a phone that has the apps I need with a good camera
Price!
Product reviews and price for the money.
the price and features
the price of the plan and what features if comes with, like unlimited texting and local calling
Long lasting battery and a great plan to keep in touch with family and friends who live out of town.
I’m looking for good value on the plan in terms of unlimited voice minutes and data.
It is important to know the total cost for the plan and what is included and any extra fees tthat may be charged to me.
A phone has to have a great camera and long battery life.
The cost of the plan and what it includes.
When looking at a plan, I look for one that has a decent internet amount and that includes unlimited text messages.
Data amount and cost
I look for a plan that is affordable and includes everything I need!
When I am looking for a new plan I want something that has unlimited text and talking at a competitive price.
I look for coverage. We don’t have a lot of service and here.
coverage, price, good camera
I honestly can say the camera is priority for me nowadays….but I do look for plans that are simple and straight forward.
I’d definitely say good camera, handy apps and good socializing rates
Price is the most important for me for a phone plan. Next would be the camera quality. I want to use my phone for taking pictures when I don’t have my camera around, so I want it to be good.
the amount of data in relation to the cost
long lasting battery, price and camera quality is really important to me when picking out a phone
Price is very important! We are on a family budget!
I always look for a long-lasting battery!
I look for a phone with a good camera on it.
The cost of the data plan.
Price, and if it includes data.
An easy to undertand plan and an easy-to-use phone!
How great the camera quality it is and storage!
Flexibility is most important to me when I’ looking for a phone plan. I want to know that if my needs change, my phone plan can too.
The price and service!
I would love a plan that is more flexible and more affordable.
It needs to have all the features I want with a reasonable price.
The monthly data-plan also how easy it is to use the phone and if it has a good camera.
Reasonable price plan that includes what I want and without outrageous charges (long distance, data usage, etc)
The most important for me is the data plan and the camera, the phone is my only source for taking pictures
Price of the plan, high data usage and for the phone I look for a phone with a decent camera
The cost of the plan
The data coverage, the camera
When I look for a new phone, I look at the camera first.
The price of the phone and plan is important to me,as well as the phone features.
i want the most data at a reasonable price
I always look for a phone that is easy to navigate and one that takes fantastic photos!
I look for data plans so I can post pics to facebook
A phone plan that matches or beats our current plan in terms of price and components.
I look for an affordable plan that includes all the features/App I am looking for. Also a Great Camera is a MUST
Product reviews and price
I look for a plan that has a great data plan and free long distance
phone features, plus the cost for the phone & the monthly charges for the plan
I want to make sure that the phone works at my home.
I definitely look at the price, and the service. Here in NW Ontario, there are lots of areas that certain cell phone companies just don’t cover.
I’ve been dinged in the past thinking I was getting certain features that weren’t actually included. So I make sure I know exactly what I’m signing up for!
Price is a big deal for me.
The long distance plans are most important. We have family and friends spread all over so we make a lot of long distance calls.
I need an international plan as all my kids live in the USA
I need a phone plan thats affordable and has free long distance – and good data!
PRICE is better important.
I look for a stylish phone and a plan that is good for texters like me!
PRICE is always number one!
The price of the phone and the plan are important.
A lot of memory and a great camera! 🙂
My phone is over 10 years old, so anything would be better than what I have now!
I look at the price first.
the speed of the phone
the speed of the phone
Great price and good quality phone.
What you get for your money, and how good the range is
I look for a good family plan
The prices and must have a good camera on it!
I look for a good data plan.
I like to stick with a company that I have been with for a long time.
The price and the battery life.
It is important that a plan has a good data plan! As for the phone, I look for one that has a long battery life and an amazing camera.
For me, the most important features are the price of the plan and what it includes, the length of the contract, how good the camera is, ease of use, the apps available (and the cost of the apps) and the format, is it android, windows, apple, etc.
I look for value and price in the plan, and features like a good camera in the phone.
The !most important thing for me is brand. Samsung is !y favorite they have never let me down.
I look for the best price for the plan that suits my needs
the price, the price, the price
unlimited everything and how much it’s going to cost me.
As much data as I can get for a low price, unlimited texting, good cell tower service. I already pay for a landline so I look for cost efficiency in a phone plan.
I look for features that I need and a few that I want. I always end up buying a high end phone without too many compromises.
Right now I am still using an old flip phone that can only call and text (with much effort!), so for me the most important thing when looking for my next phone will be that it is a smart phone – I want to be able to access the internet, check emails., scan coupons etc.!
The price, the plan and the camera are all important to me.
The most important thin to me why I am looking for a phone of a plan, or both, is that the phone is durable, has all the features I need and that it fits good in my hand. What I’m looking for in a plan is unlimited usage at a good price.
I look for the best long distance plan, and the abitlity to text a lot
The size of the phone is important to me as well as a reasonable plan with unlimited texting.
Price, features, value.
Value of the plan and if it makes sense for my uses
When looking for a plan, long distance at a good cost is most important. We have family scattered all over, so I rely on my phone to keep in touch.
I like a plan that has enough day-time calling minutes with free evenings and weekends and unlimited texting! I can live without data and other perks 🙂
the most bang for the data! i am on my phone alot.
I look at the price and if it includes data
I look at the amount of data included and the price
data, data, data – and the phone’s processor.
I look for a great camera and long battery life. I also want a plan that covers North America and includes unlimited calling and texting.
The most important thing to me would have to be affordability and coverage. I want a phone plan that I can afford and that is going to guarantee good service in the majority of the area that I live in.
I look for unlimited calling/texting and good coverage.
Most important to me is getting the most for my $$. I look for most data for cheapest monthly rate. Also bonus gift cards with phone purchase. Most smartphones are pretty equal these days.
The price of the plan is the most important, we have a set amount in our monthly budget for a cell phone and can’t go over that.
Gotta have unlimited data, and it has to be a good value
Most important to me when looking for a new phone is the camera. The pricing of the plans comparable to competitors is important too.
I want a phone that works well with my service provider and is easy to use
I see if the price of the plan is reasonable.
Price!!! And easy of use 🙂
I look for a great price on data.
Most important is price and that it has a good camera.
I am such a tech geek that I want the newest and loads of memory. Never again will I get a 16GB anything!
If the plan is a good price and has good features.
I’m looking for a good phone that has a battery that last more than a few hours!
The plan has to have good data + texting for me.
The value of the plan and also how easy it is to use the phone.
Reasonable rates, especially when you have a big family. Extra charges really hurt the wallet!
for me, for the phone I love a sleek design and good camera. As for phone plan. I want more for less.
Price and features
Price is the most important factor for me.
price – value for money. thanks
Data, data and more data!! I’m always going over!!!
A high quality camera built in
pricing
That it works as I leave the store! Totally agree with that survey result.
Minutes Canada wide, and data are the things I look for in a new phone plan.
The price and plan is very important to me.
The price and the specs of the phone are most important
The price is always important as is the memory and the camera too.
Ease of use, price and with the plan the more I get for a lower price the better.
The most important thing when I’m looking for a new phone or plan is the cost.
I want to know how much I am going to pay, no hidden costs.
Price and flexibility are the most important
Price is the most important factor for me
I look for a plan that gives me as much data as possible. I made my husband furious by running a $400 bill due to watching YouTube at the work, oops!
long lasting battery and good value plan
I first look at price. It has to be reasonably affordable for me to even consider.
My most important feature is value: the features for the best cost.
Its all about the price
The price , coverage and features
Screen size & roaming plans!
A phone with good reception and camera, and a great price on a plan with lots of options. Customer service is also very important.
Price of course but that it has the features I need like the data and text plan
I will search for hours for the best bang for my buck. Cost is very important but I want to get the most for my money.
Price & options & current reviews of the product ! Also the cost of the plan is very important!
I’m an Android guy, and I definitely look for phones with solid manufacturer support (especially with updates on newest OS revisions), a good battery life, a good camera, and at least 16 GB of internal storage, with possibility for micro SD card expansion.
Cheap! Lol
cool
the quality of the phone is important to me
The cost is most important when I am looking for a new phone or plan.
i look for a affordable phone and data plan
I look for price, affordability and quality of the plan and phone.
Price of plan & battery life of phone/reviews
A phone that is easy to use and offers many perks and a plan that is cost friendly.
Free texting and costs of data.
The price and the plan
The price and the options.
In phones, usually the newest and “bet”. Of course its only the best for a week until something new comes around. IN contracts, the market is changing, more so in Canada so looking for the best bang for the buck. Most coverage and extras for the best deal
The phone needs to be fast and have lots of space
Price for sure
Durability I am not too gentle with my electronics
price
Price and a good quality phone !
The price of the plan.
The price is really important to me.
battery life
Price and size
The value of the phone and plan combined
I’m a reluctant cellphone user, and refuse to have a contract. So I want prepaid cards that don’t expire after a month.
price
I like the camera features- and the photo/video sharing opyions
price is the most important
For a phone/ Storage, power and camera.
Price and services!
Price and quality of the phone.
Definitely the price. But features would be a close second.
The most important consideration is price.
Price per month plans is most important to me!
I want a nice phone with a great plan!
Price relative to the amount of bandwidth usage.
I look for the cost of the plan and what you get with it. I always need unlimited texting as I have teenagers and if the phone is insured and when all possible I avoid being on a locked in contract
daytime long distance
Whether or not they can even get service in my rural area. Second to that is price.
Price and reliability
Cost of course!!
Value- that is best number of service features for my money.
Free long distance within Canada.
Gotta have the phone I want at a good price and unlimited data
Price, phone memory, and service plan features such as free long distance/unlimited data
Most important to me is coverage. I need it to work wherever I am
I look for a cheap plan with unlimited texting.
The price must be right !
Most important when looking for a new cell phone plan is unlimited data with high speed.
Features and price
Battery Life is extremely important
I look for affordability and batter life first.
I’m always looking for a good price, but I also want to make sure that the carrier I’m using is reliable. There’s nothing worse than constantly having calls dropped and trying to find some reception somewhere!
I’d have to say price is most important to me when I’m looking for a new phone/plan
Definitely monthly total price…have to budget!! Plans that include long distance help with this.
affordability!
I like a plan that is affordable, and enables me to share with other family members.
Price and coverage
Long lasting battery
Service yo
The price of data is all important now.
The price is the most important to me1
I look for long lasting battery and price
Long lasting batteries are the best thing
Price and the camera
In a new phone I think the camera is most important to me, after price of course.
The camera, price, long lasting battery!
cost of the plan and how much battery life there is
Battery life is probably the most important feature in a phone for me.
Price for both the phone and the plan is important to me!
Price, plan and how user friendly the phone is.
Affordable and high quality
When I’m looking for a new plan – I want to know how much it’s going to cost me each month and how easy it is (and how costly!) to add roaming for when we go to the US and England.
I am always looking for an affording data plan.
Obviously, the price of the plan is very important. For the phone, I look for a nice weight and feel.
Price and quality
I look for camera quality and GB space, price also plays a big factor!
Long lasting battery and a great plan to keep in touch with family and friends who live out of town.
Camera and battery life are important to me.
Lots of data!
A long battery life, a good camera and a large memory are important to me. As for phone plans, I would like a plan that fits my needs and a company that is known to have great customer service.
I need to good data plan and Canada wide calling!
I look for proper coverage and data plan costs. I also tend to see if they have better over the border day packages as opposed to monthly packages for US day trips.
OMG, battery life , top priority. Wow, prize pack is fab. & splendid. 2 fingers snap. It is tight, fly & off the chain. Thank you for the awesomeness, the contest, and generosity. 🙂
Price!
long battery life
the price and then the memory
coverage and camera
The data plan
How much I get vs cost is definitely most important! I need lots of data.
Most important to me is a good package ( unlimited text, calling, long distance, data) for a good price.
The value for the cost is a priority.
When I’m looking for a new phone plan the most important thing is that it has a large data plan 3gb or more.
The most important to me is definitely the price and the value of what’s included with the plan!
price
The most important for us is the price of the plan and the ability to add on easily when needed. ie adding US text for only a couple dollars a month
The price of the plan.
the price of the plan and the features on the phone are important to me
price
I like a screen that is great visual quality and I like an actual keyboard and a plan that doesn’t break the piggy bank would be nice too
I have to say price and data
When purchasing a new phone, a good camera and good plan is the most important to me
Price and durability.
I would say price firstly but after that I obsess for forever. I need a new phone and am dreading the search that’s going to happen.
Price and can I actually reach an actual person in customer service that is located in Canada.
Price and data plan
I look at what is all included in the price of the phone and of the plan.
Price, battery life
Most important to me is price and reliable service
Price
The price of the plan or the phone is the most important to me
I am always looking for a good phone, with excellent reviews; it has to have a lot of storage and memory and quick processor (response). I also like my phones to be stylish and affordably priced; I don’t like to be tied down to a plan or in a contract.
Price.
The price and whats included in the plan/
Battery Life, coverage and price
I look for the data plan as well as a good camera.
I look for the best plan economically
I look for unlimited Canada wide calling and unlimited text messaging!
price
Data amount and cost of plan.
Phone Camera Quality is super important! 🙂
Price and type of phone plus type of plan
I look for a plan that is tailored to my needs.
Price is most important to me.
long lasting battery & a good camera
Price and easy to understand plan.
I want a good battery in a phone and it has to be an iphone.
The phone’s camera and ease of use are the most important to me!
I like to have a lot of data for a reasonable price
great camera, great price and a customizable plan that fits our needs.
price comes first when I’m looking for a plan. I don’t need that many minutes, honestly.
Price and how good the camera is
lots of space to store pictures
I look for quality and a good camera
monthly fees
Price of the phone and plan are most important to me.
Value. It just needs to be worth it.
Example: $50 – UL talk+text, 5gb
What’s important to me in a plan is a plan that gives me what I want and doesn’t give me things I don’t want or need.
The camera is the most important thing for me to look at.
I look for ease of use in a phone and good data plan.
When I’m looking for a new plan I look for unlimited calls within canada since it’s my primary phone
Size matters! I need a big screen.
It really has to be user friendly for me!
Price!
Cost and ease of use
A protective case is a must! One too many past blunders hahah…
Price
A reliable network
The cost
Cost
The coverage of the network and long distance plans
the price and features
cost/value and the amount of data offered
The most important thing to me is that the plan is competitive in price with the others out there
Monthly cost.
overall monthly cost of the plan
When looking at a new phone, I take note of its design/aesthetic. As for phone plans, I consider which company provides the best reception and call qualities, and which plan offers the best value for money.
The picture quality so I can take pictures of all those memories.
The quality of the phone and the amount of storage on it. I just upgraded to an iPhone 6plus last week. LOVE it!
Price generally comes first and then quality comes in second
I want a new phone that is easy to use. I also would like a phone plan that is affordable.
battery life n quality of camera
The phone needs to have a large screen! And, the plan needs to be unlimited, anytime, nationwide calling. With unlimited text messaging, and unlimited data, for the exact same bill each month!!!
we are looking for affordability
With 3 teenagers, I look for unlimited texting and lots of data. Price of device factors in as well.
true cost of use
I like a plan that is flexible and a good price!
Minutes are not that important to me, I use text messages the most! So one that give me unlimited texts!
Price
When i’m looking for a plan it is important to me that everything be included in the base cost of the plan. I don’t want o pay 40 for the plan and then have to tack on 8 dollars for voice mail and 10 for extra text messages, etc. I also wish the sales people everywhere were better trained. Very few seem to know what’s going on and they promise too many things they can’t and don’t deliver on. A good service or warranty option is also important. You never know if your brand new phone is going to be defective and it’s nice to have a company who will replace it or fix it without giving you a run around.
Price.
Price for data coverage
I am looking for a phone with all the bells and whistles, and also one that could be on an affordable plan oe share plan 🙂
I’m an Apple Snob. I know it’s not necessarily the best phone on the market anymore, but the convenience of my phone and iPad and MacBook all syncing to each other is priceless.
Simplicity of use, I am no techie!
Cost per month is the most important to me.
Battery life is the thing I look at first.
Most important to me is price and a long lasting battery.
When it comes to a phone, the most important thing for me is reliability, so I always check out professional and user reviews first.
Price, and quality of product
The price of the plan is the main thing I look for.
The quality of the photos that the phone takes.
How durable and reliable the phone is and if it can survive being dropped
The price, the features/package, warrantee?
For me, it is simplicity. I don’t like getting stressed out over complicated decvices.
I look forward the cheapest plan and cheapest phone .
A plan that covers all of our needs… great long distance plan, unlimited texting!
How much bang you can get for your buck!
When IU choose a phone/plan the most important thing for me is if I have to commit for a few years or if I can go one month at a time
The most important things are the price of the plan and what features the phone has.
price and plan features
price-plan features-coverage my area is rural -customer service
Unlimited texting and talking is important for me.
I really am looking for a long battery life.
The right features without having to purchase a bunch you don’t want or need
Price is most important.
The plan and price and most important to me
Having the right features for a sane is the most important to me when selecting a plan.
unlimited data
Price of Data Plan!
Features are a huge selling point for me!
The price of the phone/plan
The most important thing for looking for a new phone/plan is: ease of use (for phone), and affordability.
In a phone, I like good real-world camera performance. In a plan, I like a low monthly price.
Price for sure!
camera and price
affordable plan, battery life and ease of use
i love long living batteries on my phones as well as great data plans.
When I’m looking for a new plan I want to make sure I’m not paying for things (data/features/etc) that I’m not using and I don’t want any hidden fees or mystery fees.
I currently disconnected my cellphone 2 years ago as i found it was way to expensive and i do not miss it one bit 🙂 , however if i were to get an other cellphone plan i would look into service range and pricing would be an other that i would look at.
I look at how affordable a plan is and does it serve my needs or am I just paying for a service that I don’t need or use.
When I’m looking for a new phone and plan it’s important that voicemail and call display is included (sometimes they aren’t, but they are important features). It’s also important that the plan isn’t too expensive and includes enough data. As for getting a new phone I look at the newest phones available
Unlimited texts!
Price and unlimited data
Price
when looking I like to make sure that the phone is a quality phone so it will last me a while and I like to make sure that the plan is something that can give me the services I need but at a cost effective price
Price and Free at night and weekend plan.
Wind-like pricing
I will only buy waterproof phones from now on. It’s been a lifesaver to have my waterproof sony.
Price!
Long term costs. Is it worth signing the 2 year deal or is it cheaper to buy the phone and get a monthly reduced rate?
Price, getting the most out of the dollar.
monthly cost
best bang for the buck
The Price !
Camera!
camera quality!!
The reviews, the features, and the camera
always price
Plan price and device features for sure. Always looking out for the best value to fit your budget.
Simple to use and durability
Easy to use. Hope I win.
Value
value for my money
Definitely the data, it goes very fast with all the apps we use nowadays
I look for a good data plan.
A good data and text plan
What’s most important is the cost of the plan and features of the phone!
value is most important
continued value for long term customers and of course great customer service
I always consider the long term costs and the whether they offer unlimited data & text so I dont need to worry about my kids using to much.
Long battery life is a top feature for me when I research new phones.
I like a good all around plan that has lots of data and airtime so I pay the same amount each month without excess charges.
I look for value but reliable coverage is very important.
Lots of data, unlimited local & Cdn long distance minutes, usual features like voicemail, call forward, call display.
My monthly cost and features
The most important item for me is the plan cost followed closely by features included in the plan and on the phone.
I usually look for the camera. And how many megapixels it has so I can use it as a phone and camera instead of having to carry around a camera as well! I also like to see how it feels in my hand when I hold it. It can’t slip out and it can’t be too big!!!
The phone under my plan must be a flip phone.
Not paying for extras I don’t need.
I look for a plan that has lots of data, and unlimited messaging.
not paying additional for voicemail and caller display!
Easy to understanding agreement and affordability
Eva Mitton-Urban
I want a phone that is reliable and does not keep shutting out aps or deleting my contacts. Thank you
most important thing to me is the monthly charges.
Price and unlimited data
Price!!! The cheaper the better!
Unlimited Data !
What is most important to me in a phone is it needs to be 4G because we live out in the woods and that is what we need to talk on a cell phone
Data and price and areas of service
I like the large screen the most.